How can we help, today?
Guides, quick answers and real people. Search below or pick a topic to get started.
Browse by topic, six places to start
Getting started
Set up your account, import clients and send your first invoice.
14 articles
Invoicing and quotes
Create quotes, turn them into invoices, set reminders and take payments.
22 articles
Calendar and scheduling
Book jobs, share the team calendar and sync with Google or Outlook.
11 articles
Integrations
Connect Xero, QuickBooks, Bookkeep.ai and the other tools you use.
18 articles
Billing and plans
Change plans, switch to annual billing, update your card and download receipts.
9 articles
Account and security
Manage team roles, turn on two-step login and control who sees what.
12 articles
How long does it take to set up Tandem?
Can I import my clients from another tool?
How do I change or cancel my plan?
Do my clients need a Tandem account to pay?
Can I control what each team member sees?
Where is my data stored?
Still need help? Talk to a real person
Our support team knows the product and your setup. No bots, no ticket maze.
Mon to Fri, 8am to 8pm CET
First reply in about 2 hours
Chat with us
The fastest way to sort something out while you work.
Sofia, Hanna and Ravi are online
Email support
Send screenshots or longer questions. We reply from a real inbox.
support@tandem.example
Book a call
Fifteen minutes with someone who knows your setup and your plan.
Usually the same or next day
