Verano: 84% repeat bookings with a calmer front desk
Lucía Romero on rebooking reminders, shared calendars and getting her evenings back.
Nora Ellis
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5 min read
Verano is a nine-person interior design studio. Most of its work comes from clients who come back.
Follow-ups that send themselves
After each project, Tandem sends a short thank-you and a reminder to book the next visit. Clients rebook on their own.
One calendar for everyone
The studio and the installers share one calendar, so nobody double-books a site visit.
Repeat bookings rose 84% in the first year.
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Small changes to timing, wording and payment options that cut the wait on most invoices.
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Automations are here: reminders and reorders on autopilot
Set a rule once and Tandem chases late invoices, reorders stock and nudges your team for you.
Customers
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How Brightwell got 76% more invoices paid on time
Mei Tanaka on swapping spreadsheets for automatic reminders, and what her clients noticed first.
